refund and returns policy

Overview

For all our digital and software products, we can’t offer you a full refund or exchange.

We kindly request that you make use of demo or trial editions of our plugins prior to buying or making purchases.

Refunds

In the event of extenuating circumstances, please contact us to apply for a refund. We will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@organicinstruments.thejonathanv.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at support@organicinstruments.thejonathanv.com for questions related to refunds and returns.